Privacy policy

Last updated 30 October 2026

This policy explains what FixDash collects when you use fixdash.in or our apps, and how it is used.

What we collect

• Your mobile number, used to sign in with a one-time code.
• Your name, email address if you add one, and profile photo.
• Your service addresses and the map location you pin.
• Booking details, including your printer and cartridge notes, and payment status.
• Cookies that keep you signed in, and the advertising cookie described below.

How we use it

• To sign you in, take bookings and send a technician to your address.
• To send booking updates and invoices, including on WhatsApp.
• To provide support and meet our tax and legal duties.
• To measure our advertising.

Who we share it with

• The technician assigned to your booking, who needs your name, contact details and address.
• Service providers who send our WhatsApp messages, process online payments and host our systems.
• Authorities, where the law requires it.

We do not sell your personal information.

Advertising and the Meta Pixel

This site uses the Meta Pixel, which tells Meta about visits to our pages so we can measure and improve our ads. Meta may use a cookie to do this. You can control ad personalisation in your Facebook or Instagram settings and block cookies in your browser.

How long we keep it

We keep your information while your account is active and for as long as the law requires for tax and accounting records.

Your choices

You can see and edit your profile and addresses in your account. To ask for a copy, a correction or deletion of your information, or to raise a complaint, email help@fixdash.in.